Support
Sparkwright · Fireworks Atelier
How Can We Help?
Below are the quickest answers to common questions. If you are still stuck, email us and we will help.
Free download on Android · in-app purchases optional
Common Questions
Where can I download the game?
On Google Play, free of charge — the button at the top of this page opens the store listing. Android only for now; there is no iOS version yet.
I lost my progress after reinstalling — can I get it back?
Progress is stored locally on your device. Uninstalling the app removes it, so we are usually unable to recover progress lost this way. Cloud save is noted per game where available.
How do I remove ads or manage my purchases?
Most games offer a one-time "Remove Ads" purchase and manage all purchases through Google Play Billing. To restore purchases on a new device, use the in-game "Restore purchases" option.
How do I change ad-personalization consent?
In the EEA/UK a consent form is shown on first launch. You can change your choice any time from the game’s in-app Settings → Privacy options.
Is an internet connection required?
Most of our games play fully offline; ads and, for online titles, multiplayer features need a connection. Each game’s store listing notes its requirements.
In-App Purchases
- Remove Ads $2.99
- Master Kit (permanent bonus + gems) $4.99
- Gem Pouch (consumable) $1.99
- Gem Chest (consumable) $7.99
Still Need Help?
Email our support team and mention which game and device you are using.